Contact and questions

For more information and reservations, you can get in touch with our Contact Centre on:

 +31-(0)70 300 35 06

Opening hours Contact Centre
Monday to Friday from 9:00 AM - 9:00 PM
Saturday, Sunday and holidays from 10:00 AM - 3:00 PM

      

Park contact information
The address and the route information for each park is shown under 'Practical info' in the menu.
All parks

Contact information - offices
The address and the route information for each office.

Landal GreenParks VAT and Chamber of Commerce number
Landal GreenParks VAT number NL802366739B01
Chamber of Commerce registration number: 27052417

Press 
At the Landal GreenParks newsroom for press and bloggers, all the news is shared for the sustainable, tourist, leisure, national, and regional press.

Questions

View the most frequently asked questions where you may find an answer to your question. Do you want to ask us a questions and receive an immediate reply? Call +31-(0)70 300 35 06. Or ask your question. We will respond within 24 hours. 

Top 10 frequently asked questions

  • Wireless internet is available in almost all of our parks. During your holiday, you can email, play games, chat, surf the web as you usually do. And… you can send photos and videos directly from your holiday location. Just as easily as at home. Online in the countryside. Its all possible at Landal Green Parks.

    Although Wi-Fi is available in our parks, their location in the heart of the countryside means that the capacity and signal in your accommodation will not always be optimal. You can use the Wi-Fi connection to browse websites or check email. You may experience problems when using streaming services, gaming online and/or downloading large files. The Wi-Fi connection at the park often works better on laptops and tablets compared to smartphones. Laptops and tablets are equipped with more powerful antennas, which means the Wi-Fi connection will be stronger.
  • Yes, you will receive a booking confirmation and invoice by e-mail after making an online payment. Please save this confirmation as proof of your booking. The night registration form will also be attached to your booking confirmation. To simplify the process of checking in for you, please print the voucher at home, complete it in full and hand it to reception when you arrive at the park.

    Booking confirmation not received
    If you have not received your booking confirmation and invoice within 3 days of booking, you should first check your 'spam mailbox'. If you can't find the booking confirmation here also then you must contact the Contact Centre immediately. If you do not, you will not be entitled to the booking. Always check with the Contact Centre staff that your e-mail address is correct. Call the Contact Centre on tel. +31-(0)70 300 35 06.
  • Of course you can reserve (extra) children’s furniture. Please state when booking:
    • Child’s bed incl. bed linen € 11.75 (from 2018: € 11.95)
    • Highchair € 4.95 (from 2018: € 5)
    • Playpen € 4.95 (from 2018: € 5)
  • Landal GreenParks doesn't distinguish based on age or family situation. This gives better visibility into the correct prices during the booking process. Price transparency means that you will see the best available prices directly.
  • We recommend that you take out cancelation insurance when you make your booking. Without cancelation insurance or with cancelation insurance but without a valid reason, the following provisions will be applicable: If you cancel more than four weeks before the start of your stay, you will have to pay 30% of the price of rental sum. If you cancel within four weeks of the start of your stay, you will have to pay the full rental sum. If you end your stay prematurely, you will have to pay the full rental sum. If you cancel before the start of your stay, the booking will be cancelled immediately after you phone to cancel. It will then no longer be possible to revoke the order. If you end your stay prematurely, repayment will be in proportion to the number of nights you do not use. You must immediately notify the park reception of your early departure. Unused extras, such as bed linen, council taxes, booking costs, insurance, will not be refunded. Cancelation is only possible per accommodation, not per person. After you have paid the premium, the cancellation insurance will provide you with cover up to your departure from the park. 
  • Different parks have accommodation that is adapted to suit disabled people. Modifications in the accommodation will include the bathroom, toilet and/or kitchen.
    Our Accessible accommodations
  • From 1 January 2013 Landal GreenParks will send a holiday magazine with confirmation documents; the holiday magazine will be sent by post a few weeks before arrival. Full information about our parks and the surrounding areas can also be found on the website. Go to the park where you have made your booking to find out more.

    Please note that the holiday magazine is only available in the Dutch and German language.

    Unfortunately we will not be able to send you a holiday magazine if your booking is made less than 2 weeks before arrival.
  • You will find the map for a specific park on the park pages for the relevant park under the heading 'general'. The maps are subject to change.
  • You can stay at Landal GreenParks for the following durations:

    Stay  Length
    Weekend stay  Weekend starts on Friday at 03:00 PM and ends on Monday at 10:30 AM (3 nights).
    Midweek stay A midweek starts on Monday at 03:00 PM and ends on Friday at 10:30 AM (4 nights). 
    Week stay  A week is from Friday at 03:00 PM to Friday at 10:30 AM or from Monday at 03:00 PM to Monday at 10:30 AM (7 nights).
    1,5 week stay  This is from Friday at 03:00 PM to Monday at 10:30 AM (10 nights) or from Monday 03:00 PM to Friday at 10:30 AM (11 nights).
    2 weeks stay   This is from Friday at 03:00 PM to Friday at 10:30 AM (14 nights) or from Monday 03:00 PM to Monday at 10:30 AM (14 nights).

    You can generally use the facilities, such as the swimming pool, on the day of your arrival from 10:00. They are also available to you the entire day of your departure. 

    For a fee, you can remain on your campsite pitch until 06:00 PM, if it has not already been rented out. You can ask about this on the day of your departure before 12:00 PM. It is also possible to book a non-standard stay at many of the parks. This is possible, with the exception of public holidays and certain other holidays, but subject to availability. You can make a non-standard booking by calling the Contact Centre.

  • A maximum of one or two pets are allowed at almost all the parks.

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