Service & Contact

No, there are no more measures at our resorts(this applies to all countries). If this changes, we will ensure that the information on our website is adjusted as soon as possible.

For bed linen, you pay an extra amount on top of the rent of the accommodation, which you take standard with us. Bed linen cannot be cancelled. The bed linen package consists of a cover for the duvets, pillows and the mattress. The price we charge depends on the group you are travelling with, you will find this in your account. In our luxury and extra luxury accommodation, the beds have already been made. Did you not book a luxury accommodation but would like your beds to be made up? You can book this in your account under extras, a great way to start your holiday! Towels are not included in your booking, but you can add these to your account under extras. You will receive 2 towels per package ordered. So if you order 1 package, you will receive 2 towels. If you order 2 packages, we will provide 4 towels.

Yes, you can make free use of wifi in your booked accommodation and throughout the park*! How to connect varies per park. Go via the Landal app to 'Park' and select 'Contact reception', where you will find more information. At the few parks where we do not offer free wifi, you can book extra wifi via your account. Are you at the park and do you have questions about logging in? Please contact the park reception desk.

Exceptions
At the parks Resort Haamstede, Villapark Livingstone and Nieuwvliet-Bad we do not offer free wifi. Here you can book extra wifi via your account against payment. At holiday park Piperdam and glamping Neufchâteau, you can use wifi in central areas, such as the reception and restaurants, but not in the accommodations.

Notify us of your travel group and estimated arrival time, and make any outstanding payments. You can do all of this in the Landal app, where you can also find information about the park such as the address, the park map and details of your booking. In addition, you can easily contact the reception desk and see what there is to do in the area. We recommend that you download the app before you leave.  That way you will have all the important information at hand!