If a reservation is cancelled, cancellation costs are owed. The cancellation costs are: cancellation up to 28 days before the day of arrival, 30% of the total costs and in the event of cancellation as of the 28th day before arrival or later, the total costs/agreed rent.
You can take out insurance against this risk by taking out cancellation insurance when making your reservation.
If you have not arrived within 24 hours after the agreed date without notice, this shall be deemed to be a cancellation.
From 1 January 2019 it is no longer possible to take out cancellation insurance or travel insurance from residence United Kingdom.
Please see the terms and conditions below if you took out cancellation insurance or travel insurance in 2018.
Conditions cancellation insurance - Claim form
Conditions travel insurance - Claim form
Right of withdrawal
Landal GreenParks points out to you that the reservations you make are legally binding. A right of withdrawal (the so called reflection period of 14 days) is not applicable on the agreements you enter into with Landal GreenParks
Privacy statement and disclaimer
The privacy statement and disclaimer indicating how Landal GreenParks handles personal data and liability.
Agreement and complaints
Read more about the formation of an agreement
Read the Complaints procedure