Practical information

Route to the park

Alpine Lodge Lenzerheide
Dieschen sot 18
7078 Lenzerheide

Call reception
+41 (0)813 82 06 06
Mail reception


Private transport

If you travel to Switzerland or Austria by car, you are obliged to purchase a vignette for your car and you must carry a high-visibility vest; in winter, your car must be fitted with winter tyres, and snow chains as necessary.

Public transport

Travel information abroad tel. +31 (0)900-9296 (€ 0.35 per min.), website:

Arrival and departure

On arrival at the park, please report to park reception. You will then receive your keys and welcome information. If you expect to arrive outside the reception hours, please let us know in advance. Reception can be contacted on telephone number +41 (0)813 82 06 06. The e-mail address is




Weekend Friday from 04.00 PM Monday till 11.00 AM
Midweek Monday from 04.00 PM Friday till 11.00 AM
Week Friday from 04.00 PM Friday till 11.00 AM
  Monday from 04.00 PM Monday till 11.00 AM
  Saturday from 04.00 PM Saturday till 11.00 AM
Tip: Of course, you are welcome to arrive at the park earlier to use our facilities.

Good to know

Opening hours facilities*

Facilitie Day(s) Opening hours summer
Reception  Sunday till Friday 08.00 AM - 07.00 PM

Saturday 07.00 AM - 09.00 PM
Fitness Daily 09.00 AM - 09.00 PM
Mini market Sunday till Friday 07.30 AM - 07.00 PM
  Saturday 07.00 AM - 09.00 PM
* Subject to changes (shorter opening hours apply out of season). 

Flexible arrival days

During certain periods, you can arrive at the park on any day of the week. For more information and bookings, please contact the Contact Centre on +31-(0)70 300 35 06.

Payment options at the park

At all facilities, you can pay as follows: Cash, bank card, VISA or MasterCard.

To rent

Alpine and cross country skis, snowboards, bicycles, mountain bikes, golf accessories etc. (seasonal). In addition, there is various children's equipment available (for additional payment) in the Bollo Club, such as a children's pool, thermometer, nappy bucket, pram or baby backpack.

Internet facilities at the park

Free Wi-Fi at the park.


In some accommodations, pets are allowed (maximum two). This must be indicated when booking. Surcharge per pet: € 5.50 per night. It is possible to arrange dog kennels via reception.

Charging stations for electric cars

Three charging stations are available at the park to charge your electric car.

Laundry service

The park has a launderette with washing machines and dryers.