I received a gift card by e-mail, but I have lost it. What happens now?
Leave your details via the button below and we will resend the gift card to you. Please also indicate the order number of your gift card in 'comments'. You can find this number in the confirmation e-mail you received. Can't find the e-mail? The order number can also be found on the bank statement of the account used to pay for the gift card.
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How can I be sure that my order has been successful?
You will receive a confirmation e-mail if you have chosen to receive the gift card by post. This includes an order number. Did you not receive this? Firstly check if it has ended up in your junk e-mail. Is this not the case? Then please contact our Contact Centre on +31 88 205 9000.
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How is my Landal Gift Card packaged?
Have you chosen to receive your gift card by post? You can choose a gift card with an image of a forest or the beach. You will receive the gift card at home with a cover in which you can place your gift card. A nice way to give something! You will also receive a letter with further information about the gift card.
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I have ordered a gift card. When will I receive this?
You will receive the gift card the next working day if you place an order on workdays before 5 pm. You will receive the gift card on the Tuesday if you place an order over the weekend. And are you opting for an online gift card? Then you will receive this by e-mail the same day.
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Where can I buy a Landal Gift Card?
You can buy these online. You can choose an amount between €5 and €150. Opt to receive the gift card by post or by e-mail.
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Does Landal also sell business gift cards?
You can also buy the gift cards as a business present. It is only not possible to order gift cards in bulk with an invoice. This is why we recommend that you buy gift cards mainly for private use.
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What do I have to do if I have not received a code by e-mail to activate my gift card?
Please check your junk e-mail just to be sure. Have you not received an e-mail from us there either? Then please contact the Contact Centre on +31 88 205 9000.
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