Log out of the website. Go to My bookings and view your booking without an account. You can then complete your payment.
No, unfortunately that is not possible. We would like to refer you to our general terms and conditions, where you can see which payment terms apply to you. We cannot make any exceptions here. We will unfortunately have to cancel your reservation should you fail to pay within the set payment terms.
This is possible when making a new booking. You can enter the card number and the security code in the payment options. You can also pay an outstanding amount later on with your gift card or voucher. You can pay the remainder with iDeal or by credit card if the value of the gift card or voucher is lower. Do you have several gift cards? You can use multiple gift cards to pay for your stay.
Have you already paid for everything? Then it will not be possible to use your voucher/gift card. Good to know: you cannot book a stay in Great Britain using the gift card and voucher. It is also not possible to spend your card at our partner parks of Roompot, Dormio/ Summio and Novasol.
Have you already paid for everything? Then it will not be possible to use your voucher/gift card. Good to know: you cannot book a stay in Great Britain using the gift card and voucher. It is also not possible to spend your card at our partner parks of Roompot, Dormio/ Summio and Novasol.
Please disregard any reminders if you have already paid. You do not need to take any further action.
Unfortunately, this is not possible. The booking cost must be paid in full on arrival at the park. We ask you to pay before the due date mentioned on the booking confirmation. If we do not receive payment by the due date, the booking will be cancelled. Cancellation charges may apply (in accordance with our general terms and conditions).
You can see immediately in your account and in the Landal app whether your payment has been processed. Is it still not clear after 3 working days whether your payment has reached us correctly? Please let us know via the link below. We will be happy to check it for you.
If you are owed an amount by Landal, you will automatically receive this amount back within 10 days to the bank account known to us.
Still haven't received an amount from us after 10 days?
Let us know via the link below. We will be happy to check it for you.
Still haven't received an amount from us after 10 days?
Let us know via the link below. We will be happy to check it for you.
We will automatically refund the overpaid amount to your account within a few days. Have you still not received this amount within 28 days? Please contact the Contact Center by telephone.
Yes, you will receive a payment confirmation e-mail from us. You can also see in your account that your payment has been processed. If you have transferred the amount, it will take 3 working days before your payment is visible in your account. You will not receive a separate payment confirmation e-mail for a bank transfer.
When you need to pay for your booking depends on the option you choose when making your booking.
If you choose the Basic Break option, we ask you to pay the entire travel sum within three days. If you choose the Flex Break option or if it is not possible to choose an option, you will pay 50% of the total amount within three days and the remaining 50% no later than six weeks before arrival. If you choose the Super Flex Break option, you will pay 25% of the total amount within three days of making your booking and 75% no later than six weeks before arrival.
For bookings with an arrival date within 45 days, we ask you to pay within 24 hours. For bookings with an arrival date within five days, you pay immediately when making your booking.
Please note: if we do not receive payment before the final payment date, the booking will be automatically cancelled. Cancellation fees may apply (in accordance with our terms and conditions).
If you choose the Basic Break option, we ask you to pay the entire travel sum within three days. If you choose the Flex Break option or if it is not possible to choose an option, you will pay 50% of the total amount within three days and the remaining 50% no later than six weeks before arrival. If you choose the Super Flex Break option, you will pay 25% of the total amount within three days of making your booking and 75% no later than six weeks before arrival.
For bookings with an arrival date within 45 days, we ask you to pay within 24 hours. For bookings with an arrival date within five days, you pay immediately when making your booking.
Please note: if we do not receive payment before the final payment date, the booking will be automatically cancelled. Cancellation fees may apply (in accordance with our terms and conditions).
When you need to pay for your booking depends on the option you choose when making your booking.
If you choose the Basic Break option, we ask you to pay the entire travel sum within three days. If you choose the Flex Break option or if it is not possible to choose an option, you will pay 50% of the total amount within three days and the remaining 50% no later than six weeks before arrival. If you choose the Super Flex Break option, you will pay 25% of the total amount within three days of making your booking and 75% no later than six weeks before arrival.
For bookings with an arrival date within 45 days, we ask you to pay within 24 hours. For bookings with an arrival date within five days, you pay immediately when making your booking.
Please note: if we do not receive payment before the final payment date, the booking will be automatically cancelled. Cancellation fees may apply (in accordance with our terms and conditions).
If you choose the Basic Break option, we ask you to pay the entire travel sum within three days. If you choose the Flex Break option or if it is not possible to choose an option, you will pay 50% of the total amount within three days and the remaining 50% no later than six weeks before arrival. If you choose the Super Flex Break option, you will pay 25% of the total amount within three days of making your booking and 75% no later than six weeks before arrival.
For bookings with an arrival date within 45 days, we ask you to pay within 24 hours. For bookings with an arrival date within five days, you pay immediately when making your booking.
Please note: if we do not receive payment before the final payment date, the booking will be automatically cancelled. Cancellation fees may apply (in accordance with our terms and conditions).