Cancellation insurance

It’s never nice to have to cancel your holiday due to unforeseen circumstances, but fortunately you can insure yourself against various cancellation costs with cancellation insurance. In cooperation with Europ Assistance, Landal GreenParks offers inexpensive cancellation insurance. So you always have the right insurance at a competitive rate. Simply purchase your insurance when you make your reservation.

There may be several situations in which you may want to file a cancellation insurance claim. We call this a damage report.

An overview of your benefits

  • Especially for Landal GreenParks
  • Affordable premiumss
  • You don’t pay per person, but per residence
  • Extended coverage
  • 24/7 helpline with Europ Assistance for fast and accurate assistance and customer service

Please see our complete conditions for more information about the cancellation insurance. For more information, please see the insurance terms and conditions and the comprehensive overview of the coverage.

Cost of cancellation insurance

You purchase cancellation insurance for all guests staying in the same accommodation.

The costs for the cancellation insurance are:
€29 for a weekend/midweek
€37.50 for a week
€1.30 per night per campsite pitch

You can purchase insurance up to 14 days after booking your accommodation. This is only possible for arrivals that are 30 days or more in the future. For arrivals within 30 days, insurance can only be bought during the booking process. 
What are the costs if you do not purchase cancellation insurance?
The costs of cancelling up to 30 days before arrival are 30% of the total travel sum. In case of cancellation from the 30th day before arrival 100%.

Would you like to purchase cancellation insurance?
You can easily do this yourself in your My Landal account under Extras. Add your cancellation insurance here.


This insurance reimburses your travel sum in the event that you have to cancel your stay or terminate it prematurely. The unused travel days have been covered by cancellation insurance since 21 November and will also be reimbursed.

You are insured for the following:
  • Early return due to hospitalisation or death of a family member and serious damage to the residence;
  • illness (including pre-existing illnesses) of the insured and family members up to and including a 3rd degree relative;
  • dismissal of the insured;
  • pregnancy of the insured or of the travel companion of the insured if the trip takes place within the last three months of pregnancy and this was not known at the time of booking.

Reporting damage

There may be several situations in which you may want to file a cancellation insurance claim. We call this a damage report.

What do you have to do? 
Contact Europ Assistance directly: