What is present in the accommodation?
It's always good to know what's already in your accommodation and what you might need to bring with you! View the booking details by logging into your account or Landal-app. You can select 'View the accommodation' from the address details. Below the map is a list of features that show what is present.This way, you'll know for example whether you should bring coffee pads or cups, and if a high chair is available. Useful!

On arrival in the accommodation, you will find a package with washing-up liquid/dishwasher tablets, dishcloth and washing-up brush. Towels and tea towels are not standard in the accommodation. Would you like to book extra? You can do so via 'extras' in your account. In some large and luxury accommodations they are included. If they are included you can find this among the accommodation features.

You are welcome to visit the park/minimarket for necessities such as toilet paper, dishwashing liquid, and coffee (if the park where you are staying has one).
Was this answer helpful for you?
Where can I find the house number of my booked accommodation?
The house number is finalized upon arrival at the park. Would you like to know the house number before? That is possible! The provisional house number of your accommodation can be found in the Landal app and in your MyLandal account from 1 week before arrival.
Was this answer helpful for you?
Are pets allowed in the accommodation?
A maximum of one or two pets are allowed at almost all the parks.
Was this answer helpful for you?
What exactly is meant by cot?
A cot is a wooden cot or camp bed measuring 1.20 x 0.60 m. It is suitable for children up to 3 years old. Children aged 3 and over sleep in a single bed.

You can find the type of cot in your accommodation in your account. The cot linen is automatically added to your booking at an extra charge.

Extra children's bed
At many parks it is possible to book an extra children's bed against a fee (including children's bed linen).
 
Was this answer helpful for you?
Where can I find information about the interior of the accommodation?
In your account or via the Landal-app, you can view your booked accommodation. The details and the floor plan for your accommodation will then be displayed.
 
Was this answer helpful for you?
Are bed linens and towels provided?
This varies per holiday home. The rental may sometimes include bed linen. If that is the case, there will be bed linen for the number of people booked. If bed linen is not included in the rental, you can always book it as an extra. You can of course bring your own linen from home. Towels are not included in your booking, but you can add these to your account under extras. You will receive 2 towels per package ordered.

What is included?
Find your accommodation on the website and click on the “i” next to the price to see what is included. Once you start booking, you will also see all included items on the booking overview. Have you already booked? If bed linen is included, this will be stated on your confirmation. You can also find what you have booked in My bookings, for example in the booking overview.

Adding a bed linen booking
You can add bed linen up to one day before arrival. You can do this easily via My bookings. Are you already at the park and have you forgotten something? In many cases, you can rent bed linen at reception, subject to availability.
Was this answer helpful for you?
What is meant by cot linen?
If you have indicated that you wish to use a cot, we will provide the cot linen. For example, we make sure that the mattress of the cot is covered cleanly with an under sheet, which sits completely under the mattress. The package also includes a children's blanket (blanket incl. fitted sheet attached) that you can use. Of course, you can also bring your own blanket or sleeping bag for the baby. The cot linen is compulsory though, so a fitted sheet is always present for hygiene. Please note that charges are also made for the cot linen.
Was this answer helpful for you?

Didn't find the information you needed?

Go to Service & Contact and search for another topic or reach out to our Contact Centre.