Frequently asked questions about the Landal Gift Card
How do I know whether my payment was received correctly?
You will receive a confirmation email from us about your order. Did you not receive a confirmation email? First check whether this email ended up in your spam folder. If not, then please contact our Contact Centre on 0900 - 8842 (standard call charges apply).
What should I do if my payment was not successful?
If you are unable to order a gift card because your payment was not successful, please contact our Contact Centre on 0900 - 8842 (standard call charges apply). We will be pleased to provide further assistance.
Can I also pay for my gift card with a credit card?
If you would like to order a gift card, then you can pay immediately online. It is possible to pay by creditcard (Visa and Mastercard).
How long is my Landal Giftcard valid for?
The Landal Giftcard is valid for three years after activation. You can activate it easily and quickly with the activation code you receive by e-mail. Click activate giftcard and enter the giftcard number and activation code.
Does Landal offer business gift cards?
Landal offers gift cards for private use. These can be ordered here. These gift cards may also be ordered for business purposes, but Landal cannot provide an invoice for this. It is not possible to order the gift cards in bulk with an invoice. Our gift cards are therefore especially recommended for private use.
How long in advance can I order a Landal Gift Card?
If you order the Landal Gift Card on a Monday before 5 pm, the card will arrive on Tuesday. If you order the Landal Gift Card on a Saturday, it will be delivered on a Tuesday.
Where can I buy a Landal Gift Card?
You can buy the gift card here. You can choose an amount between € 5 and € 150. We have gift cards that we send by post and electronic gift cards that we send to the recipient by email.
How does Landal GreenParks deal with personal data?
You find a more detailed description of which data we process in our privacy statement.
What should I do if I have not received my gift card by post?
Please contact our Contact Centre on 0900 - 8842 (standard call charges apply). We will be pleased to provide further assistance.
Is it possible to receive it in a gift package?
Unfortunately, it is not possible to receive it in a gift package. When you order a gift card that will be received by post, the card will be packaged in an envelope and will be packaged in a leaflet and will be sent out in an envelope with an accompanying letter.