I am logged in on the app, but my booking has not been added yet. How do I do this?
Please follow these steps:
You can only link a booking number to the e-mail address used to make the booking. So only the main booker can add the stay to his or her account.
Please note, if you have made a booking at a park in the UK, it is not (yet) possible to link your booking in the app. However, you can view the park's facilities and activities.
View instructionvideo
- Go to ‘Bookings’
- Select ‘Add booking’
- Enter the booking number. You will find the booking number in the booking confirmation we emailed to you.
- Your booking has now been added!
- Go to ‘Bookings’ in the app to view the details of your bookings.
You can only link a booking number to the e-mail address used to make the booking. So only the main booker can add the stay to his or her account.
Please note, if you have made a booking at a park in the UK, it is not (yet) possible to link your booking in the app. However, you can view the park's facilities and activities.