Practical information

Route to the park

Kielder Waterside
Kielder Water and Forest Park Leaplish, Hexham
NE48 1BT Hexham

Call reception
+44 (0) 143 425 10 00
Mail reception

Nice to know

Arrival and Departure

Guests are able to check-in from 16:00. Check-out is 09:00 on day of departure. Guests can arrive before 16:00 and make use of the on-site facilities. Contactless check-in is available and details will be sent prior to arrival.

Reception Opening Hours

Reception is open 24 hours.


Wi-Fi is available in the reception and throughout the bar & restaurant area. Selected accommodation types also have Wi-Fi.

Location of the resort

We would like to point out that the bungalows at Landal Kielder Waterside are situated on an incline and therefore may not be suitable for guests who have difficulty walking or rely on a wheelchair for mobility.


Pets are welcome in selected accommodation.

Charging Stations

There is one electric car charging point on resort and this is free of charge.


Each accommodation has one allocated parking space, there is also additional parking available in the main car parks.


  • The prices shown only apply to new bookings;
  • The prices shown are inclusive of end-of-stay cleaning and energy costs;
  • Promotional prices (last minutes) are not valid in combination with other discounts, promotions, offers, all-in packages or savings schemes;
  • Obvious typing errors do not commit Landal GreenParks;
  • Subject to price changes; the price stated on the confirmation/invoice is binding.