Practical information

Route to the park

Kielder Waterside
Kielder Water and Forest Park Leaplish, Hexham
NE48 1BT Hexham

Call reception
+44 (0)1434 251 000
Mail reception
guestservices@landal.co.uk

Nice to know


Arrival and Departure

Guests are able to check-in from 16:00. Check-out is 10:00 on day of departure. Guests can arrive before 16:00 and make use of the on-site facilities. Contactless check-in is available and details will be sent prior to arrival.
 

Reception Opening Hours

Reception is open 24 hours.

Wi-Fi

Wi-Fi is available in the reception and throughout the bar & restaurant area. Selected accommodation types also have Wi-Fi.

Location of the resort

We would like to point out that the bungalows at Landal Kielder Waterside are situated on an incline and therefore may not be suitable for guests who have difficulty walking or rely on a wheelchair for mobility.

Pets

Pets are welcome in selected accommodation.

Charging Stations

There is one electric car charging point on resort and this is free of charge.

Parking

Each accommodation has one allocated parking space located either adjacent to the property or in a parking bay nearby.

Book facilities and activities

Opening times and availability of facilities/activities may vary throughout your stay. We recommend that you book facilities and activities via the Landal App in advance of your stay to avoid disappointment.