I would like to use my leisure voucher

You have received a leisure voucher. Now it is time to redeem it.
  • First, choose a destination. Landal GreenParks has over 90 holiday parks in the Netherlands and abroad, all located right in the middle of nature.
  • Then, book your holiday online.
  • You can redeem the leisure voucher in the payment options. You can do this by entering the card number (and security code) of your card.
  • The security code is stated under the card number in the e-mail.
  • The credit on the leisure voucher will then be automatically paid out.
  • You can only pay the remaining amount with a credit card or another voucher (PayPal is not accepted). If you don't have a credit card, please contact our Contact Centre. They will assist you in making a new booking and will inform you how to redeem the leisure voucher.
  • Important when you book online: please have your payment information ready and complete payment of the chosen instalment in one transaction.

These conditions are in compliance with the (HISWA)RECRON Leisure Voucher regulation determined in consultation with the Consumer and Markets Authority (Autoriteit Consument en Markt – ACM) and the Ministry of Economic Affairs

Choose a destination  Conditions leisure voucher

How to check the balance on my voucher

With the saldochecker you can check the balance on your leisure voucher. You fill in the cardnumber of your leisure voucher and your security code, then your balance will show in your screen. You can find your security code beneath your cardnumber in the e-mail you received.
Balance Checker
Leisure voucher
  • What is a leisure voucher?

    The leisure voucher is an online payment method you can use for your new booking if your stay at one of our parks had to be cancelled because the park is closed.

    This sector-wide implemented leisure voucher was introduced because of the exceptional and unforeseen situation resulting from the spread of the coronavirus. This arrangement was implemented in consultation with the Consumer and Markets Authority (ACM) and the Ministry of Economic Affairs.

    The leisure voucher can be used for one year after issuance and can be redeemed as payment for a new booking. You will be able to choose from any accommodation that is currently available on our website.

    If you haven’t used the full or remaining value of your leisure voucher by the end of the expiry date, we will refund you the remaining amount.

    The complete terms and conditions of the leisure voucher can be found on the special voucher page.

  • How does the leisure voucher work?

    You can redeem the leisure voucher as an online payment method for a new booking via our website. How you can use your leisure voucher exactly, you can read in the e-mail in which you receive the leisure voucher. Unfortunately, it is not possible to redeem your leisure voucher online for a combination reservation consisting of multiple bungalows. In that case, please call our Contact Centre to redeem your leisure voucher. The leisure voucher can be redeemded in combination with a creditcard. If you do not possess a credit card, please contact our Contact Centre for your booking.

  • When do I receive a leisure voucher?

    You will receive a leisure voucher if you have booked a stay during a time that a park is closed. You don’t need to do anything. You will automatically receive an email from us with the leisure voucher.

  • For what timeperiod is the leisure voucher valid?

    The leisure voucher is valid for one year after you have received it. That's why it is important that you redeem your leisure voucher within one year. Your new stay doesn't need to take place within this year. You can choose from the stays that are bookable on our website on that moment.

  • Do I have to spend the total amount of the leisure voucher in one time?

    No, you can decide how you want to spend the value of the leisure voucher. If you make a new booking for a lower amount than the value of the leisure voucher, the remainder will remain on the leisure voucher. We therefore advise you to keep the leisure voucher in a safe place. Please note that you can redeem the leisure voucher for a new booking up to a maximum of one year after it has been issued. If you have not used the full value of your leisure voucher after one year, we will refund the remainder to you.

  • I still haven't received a leisure voucher, what happens now?

    We aim to send the leisure voucher 7 days after receiving the cancellation email. However, due to the enormous crowds, this can take a week longer. Thank you in advance for your understanding.

  • What value is on the leisure voucher?

    The leisure voucher has the value of the travel sum that you have already have paid.

Other information
  • How do I stay up to date with the latest information regarding the Coronavirus?

    You can read the latest information about the Coronavirus and the measures on the RIVM website. On this page we will keep you informed about what these measures mean for your stay at Landal GreenParks.

  • I didn't receive an e-mail with the voucher, what should I do now?

    Please have a look in your spam box first. If you have not received an e-mail with the leisure voucher in your spam box either, please contact our Contact Center.

  • Can I pay with a voucher after I have made a reservation?

    You can view your reservation under “My Reservation” and request your payment information. You can pay your outstanding bill here right away with the leisure voucher. If there is still an outstanding entry after you have redeemed the leisure voucher, we request that you pay the remaining amount right away. Go to your account to view your booking.

    Please note: The leisure voucher can only be redeemed at the time of paying for your booking. You cannot use the leisure voucher during your stay on the park.

  • How does Landal GreenParks deal with personal data?

    You find a more detailed description of which data we process in our privacy statement.