Yes, you can book a stay at Landal GreenParks and enjoy your holiday surrounded by nature. The measurements can differ per country. Please check the FAQ questions in the category "situation per country" for more information.

All accomodations are bookable. Please note the following per country:

The Netherlands
There is a maximum of  2 people (children younger than 13 excluded), unless the group exists out of one household. So it is not possible to book a stay with more than 2 people (household excluded). We see a household as: spouses, registered partners or other life partners, parents, grand-parents and kids, as long as they live at the same adress. 

Belgium
There is a maximum of 3 people in the social bubble (next to your household). This means you can book a stay with your household and 3 people from outside your household.

Germany
There is a maximum of 10 people per accommodation. The maximum may differ per region - please read the park specific information in the booking process. 

The measurements can differ per country. Please check the FAQ questions in the category "situation per country" for more information.

Please contact the Contact Centre. Due to the coronavirus measures, we have made an adjustment to our terms and conditions. Please see the possibilities for rebooking in the general terms and conditions that apply to you. This will depend on the date on which you made your booking.

Did you receive a leisure voucher from us? Please go to out page about the leisure voucher for more information on how to redeem it.

In many cases you can move your stay to another date. Please contact the Contact Centre. Due to the coronavirus measures, we have made an adjustment to our terms and conditions. Please see the possibilities for rebooking in the general terms and conditions that apply to you. This will depend on the date on which you made your booking.

You can cancel your stay free of charge within 14 days after making the reservation, as long as you cancel more than 28 days before the start of the stay. Did you book longer ago or is your stay within 28 days, then we refer you to the general terms and conditions that apply to your booking. This will depend on the date on which you made your booking.

If the changed booking becomes more expensive, you will be required to pay the extra price difference.

You can change your stay up to 28 days before your arrival date.

The coronavirus measures have resulted in extraordinary circumstances for Landal GreenParks. That is why we have made a temporary adjustment to our terms and conditions. View the bookingsconditions that are applicable to you. This will depend on the date on which you made your booking.

You will find the answers to many frequently asked questions about cancellation insurance on the Europ Assistance website. Here you can read when you can use the cancellation insurance and how you file a claim. If you are unable to find the answer to your questions, we kindly ask you to contact Europ Assistance directly.

If you have made your booking through a travel agency, you can also rebook to another period and / or a different park. For more information, please contact the travel agency where you have booked.

The Netherlands
At the Dutch parks face masks are not mandatory, but it is recommended by the government.. Face masks are mandatory in all public transport. 

Are you visiting the Wadden Islands? Please make sure you wear a face mask when you travel by boat. The ferry to the Wadden Islands is also a public transport. 

Germany
At our parks in Germany its mandatory to wear a face mask in all public places in and around the parks. 

Austria
In Austria it is mandatory to wear a face mask in banks, restaurants, public transport, mountain lifts and all medical facilities. In additon, masks must be worn if a minimum distance of 1 meter cannot be maintained. This rule doesn't apply to children under an age of 7 and people with certain illness.  

The opening of parks might differ based on local corona measures. Please check the most up to date information in the FAQ category "Situation per country". The health of our guests and employees is of primary importance. We follow the guidelines of the local authorities in each country. This means that we will temporarily close the facilities in our parks if needed.

Unfortunatly we can not welcome day guests yet.

We're very happy that most of our parks have opened again. Unfortunately not all facilities have opened up again. We keep the measures of local governments in mind. 
Most of the following facilities will be open (with measures):
- Shops
- Restaurants and terraces
- Bike rental
- Take-away / snackbar
- Swimmingpools and outdoor waters
- Midgetgolf
- Sports fields and playgrounds

Also there will be a customized activities program.

All our campings in the Netherlands are open.The campings in Germany remain closed until January 31th 2021. 

Each park of Landal GreenParks is unique, the range of our facilities and the location differ per park. We therefore carefully weigh up the measures we take per country and per park. We follow local government restrictions per country. Therefore some parks might be closed (temporarily).

All our parks are open. Unfortunately due to measures by the Dutch government we had to close down all facilities, with the exception the parkshops and the take-away / delivery.

Due to strict measures in Germany, our German parks are closed from November 2nd 2020 until February 14th 2021. 

This includes the following holiday parks: Landal Mont Royal, Landal Sonnenberg, Landal Eifeler Tor, Landal Wirfttal, Landal Warsberg, Landal Hochwald, Landal Travemünde, Landal Winterberg, Landal Dwergter Sand, Landal Salztal Paradies and Ferienpark Marissa. 


These measures apply until February 14th. The Landal holiday homes or flats can be booked again from February 15th onwards and are the ideal accommodation for a relaxing holiday with a feeling of security. We look forward to welcoming you to our holiday parks soon.

Due to strict measures in Belgium, our Belgian holiday parks are unfortunately closed from November 3, 2020 up to and including February 28, 2021. The highest priority is the health of our guests and employees. We are closely following the developments of the federal government and hope to welcome you again soon at one of our holiday parks.

All our parks in Denmark are open, we take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to. In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

You can find more information at the website of Visit Denmark. 

Due to strict measures in Austria, our Austrian parks are closed until February 28th 2021. 

The Landal holiday homes or flats (except Landal Resort Maria Alm) can be booked again from February 28th 2021 onwards and are the ideal accommodation for a relaxing holiday with a feeling of security. Landal Resort Maria Alm will remain closed until March 25, 2021. We look forward to welcoming you to our holiday parks soon.

All parks in Switserland are open again. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

Due to the measures taken by the Czech government to contain the coronavirus, our Landal Marina Lipno holiday park will be closed until December 31, 2020.

The Hungarian government has decided that from September 1, 2020, foreign citizens may only enter Hungary in justified exceptional cases or for justified reasons. How long the border closure will last is still unknown. Please check the website of the Hungarian government for the latest entry regulations for your country of origin 

Travel restrictions apply in and to Great Britain. Unfortunately it is not possible to make a booking for the parks in Great Britain with arrival until February 28, 2021. As soon as the situation changes, we will update it here.

The leisure voucher is an online payment method you can use for your new booking if your stay at one of our parks had to be cancelled because the park is closed.

This sector-wide implemented leisure voucher was introduced because of the exceptional and unforeseen situation resulting from the spread of the coronavirus. This arrangement was implemented in consultation with the Consumer and Markets Authority (ACM) and the Ministry of Economic Affairs.

The leisure voucher can be used for one year after issuance and can be redeemed as payment for a new booking. You will be able to choose from any accommodation that is currently available on our website.

If you haven’t used the full or remaining value of your leisure voucher by the end of the expiry date, we will refund you the remaining amount.

The complete terms and conditions of the leisure voucher can be found on the special voucher page.

You can redeem the leisure voucher as an online payment method for a new booking via our website. How you can use your leisure voucher exactly, you can read in the e-mail in which you receive the leisure voucher. Unfortunately, it is not possible to redeem your leisure voucher online for a combination reservation consisting of multiple bungalows. In that case, please call our Contact Centre to redeem your leisure voucher. The leisure voucher can be redeemded in combination with a creditcard. If you do not possess a credit card, please contact our Contact Centre for your booking.

You will receive a leisure voucher if you have booked a stay during a time that a park is closed. You don’t need to do anything. You will automatically receive an email from us with the leisure voucher.

If the park is closed on your arrival date, your second instalment payment will be cancelled. You will receive a leisure voucher for the value of the amount you have already paid.

If you have made your booking through a travel agency, adapted conditions apply for the Leisure voucher. For more information, please contact the travel agency where you have booked.

- You can make an online booking yourself.
- You can make the booking when you please, it is valid up to one year after you have received the leisure voucher.
- You can choose from all parks and for all stays that are bookable on the website.

If at the end of the period of validity of the voucher you have not yet used it or have not used it in full, we will refund the remaining amount to you. ebsite.

The leisure voucher is valid for one year after you have received it. That's why it is important that you redeem your leisure voucher within one year. Your new stay doesn't need to take place within this year. You can choose from the stays that are bookable on our website on that moment.

No, you can decide how you want to spend the value of the leisure voucher. If you make a new booking for a lower amount than the value of the leisure voucher, the remainder will remain on the leisure voucher. We therefore advise you to keep the leisure voucher in a safe place. Please note that you can redeem the leisure voucher for a new booking up to a maximum of one year after it has been issued. If you have not used the full value of your leisure voucher after one year, we will refund the remainder to you.

We need an email adress to send the leisure voucher to. We ask you to make an email adress or send an email adress of a close family member to our Contact Center.

The leisure voucher has the value of the travel sum that you have already have paid.

You can read the latest information about the Coronavirus and the measures on the RIVM website. On this page we will keep you informed about what these measures mean for your stay at Landal GreenParks.

When you have a complaint about Landal GreenParks, you can submit this by writing at:

Landal GreenParks B.V.
Afdeling Gastenservice
Postbus 95991
2509 CZ Den Haag

or by email to gastenservice@landal.com stating your reservation number, name and address details, date of stay, park name and accommodation number. The complaint will be taken care of with much care.

Have a look at our complaints procedure. For more information we refer you to our general conditions.