Important information

EXTRA REBOOKING FLEXIBILITY
Up to one day before arrival in the event of:
  • a closed border, negative travel advice
  • negative travel advice
  • quarantine obligation on arrival and/or return combined with negative travel advice
See our terms and conditions of booking
 
Book your stay
  • Can I still book a holiday?

    Of course you can still spend your holiday with us. Most of our parks are open, so you can continue to enjoy a stay surrounded by nature. We follow the guidelines of the National Institute for Public Health and the Environment (RIVM) or other local measures. Most of the following facilities will be open (with measures):
    - Shops
    - Restaurants and terraces
    - Bike rental
    - Take-away / snackbar
    - Swimmingpools and outdoor waters
    - Bowling
    - Midgetgolf
    - Sports fields and playgrounds

    The reception and technical service are also available.

  • Am I still able to book any type of accommodation?

    All accomodations are bookable. Please note the following per country:

    The Netherlands
    There is a maximum of 4 people (children younger than 13 excluded), unless the group exists out of one household. So it is not possible to book a stay with more than 4 people (household excluded). We see a household as: spouses, registered partners or other life partners, parents, grand-parents and kids, as long as they live at the same adress. 

    Belgium
    There is a maximum of 3 people in the social bubble (next to your household). This means you can book a stay with your household and 3 people from outside your household.

    Germany
    There is a maximum of 10 people per accommodation. The maximum may differ per region - please read the park specific information in the booking process. 

     

  • Will we still be able to book one accommodation for multiple families or a group of friends?

    The Netherlands
    You are welcome at our parks with more than one household in the same accommodation, as long as the 1,5 meter distance to other households is held. We would like to draw your attention to the urgent advice from the Dutch government to be present in the same room in addition to your own household with no more than 3 persons (children under 12 excluded).. Please bear this in mind when booking accommodation for multiple households and, if necessary, book to multiple accommodations when making an existing reservation. 

    Belgium
    From July 1st onwards there is a maximum of 15 people per accommodation. 

    Germany
    There is a maximum of 10 people per accommodation. The maximum may differ per region - please read the park specific information in the booking process. 

Parkinformation general
  • Are face masks mandatory when visiting the parks?

    The Netherlands
    At the Dutch parks face masks are not mandatory. But face masks are mandatory in all public transport. 

    Are you visiting the Wadden Islands? Please make sure you wear a face mask when you travel by boat. The ferry to the Wadden Islands is also a public transport. 

    Germany
    At our parks in Germany its mandatory to wear a face mask in all public places in and around the parks. 

    Austria
    In Austria it is mandatory to wear a face mask in banks, restaurants, public transport, mountain lifts and all medical facilities. In additon, masks must be worn if a minimum distance of 1 meter cannot be maintained. This rule doesn't apply to children under an age of 7 and people with certain illness.  

  • Are the parks open?

    Almost all our parks are open, so that you can continue to enjoy a stay surrounded by nature. The health of our guests and employees is of primary importance. We follow the guidelines of RIVM and the local authorities in other countries. This means that we will temporarily close the facilities in our parks. To maintain the distance of 1.5 meters, we don’t rent bungalows directly next to each other. In chained bungalows, you will not have direct neighbors.

    Some parks are closed. You will find more information under the heading Situation per country on this page.

  • Are the parks open for day guests?

    As a result of RIVM's Corona guidelines, we have had to close facilities at our parks for the time being, such as restaurants, swimming pools, bowling and the Kids Club. The health of our guests and employees is of primary importance. This means that there is currently no daytime recreation possible at our parks.

  • Which facilities at the parks are still open?

    We're very happy that most of our parks have opened again. Unfortunately not all facilities have opened up again. We keep the measures of local governments in mind. 
    Most of the following facilities will be open (with measures):
    - Shops
    - Restaurants and terraces
    - Bike rental
    - Take-away / snackbar
    - Swimmingpools and outdoor waters
    - Midgetgolf
    - Sports fields and playgrounds

    Also there will be a customized activities program.

  • Are the campings open?

    Yes, all our campings in the Netherlands and Germany are open. 

  • Why do some parks close, and some parks stay open?

    Each park of Landal GreenParks is unique, the range of our facilities and the location differ per park. We therefore carefully weigh up the measures we take per country and per park.

Situation in the other countries
  • What is the current situation in the Netherlands?

    We're very happy that most of our parks have opened again. Unfortunately not all facilities have opened up again. We keep the measures of local governments in mind. Most of the following facilities will be open (with measures):
    - Shops
    - Restaurants and terraces
    - Bike rental
    - Take-away / snackbar
    - Swimmingpools and outdoor waters
    - Bowling
    - Midgetgolf
    - Sports fields and playgrounds

    Also there will be a customized activities program. The reception and technical service are also open.

  • What is the current situation in Germany?

    All parks in Germany are open again. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

  • What is the current situation in Belgium?

    All parks in Germany are open again. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

    In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

  • What is the current situation in Denmark?

    The Danish border is open again! However, borders to Sweden, the UK, Ireland, Portugal and Romania remain closed for now.

    All our parks in Denmark are open, we take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to. In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

    You can find more information at the website of Visit Denmark

  • What is the current situation in Austria?

    All parks in Austria are open again. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

    In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

  • What is the current situation in Switserland?

    All parks in Switserland are open again. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

    In order to prevent the spread of the coronavirus, we closely follow the measures taken by local authorities. As a result, not all facilities may be open, and not all activities may continue. We do our best to offer you a safe and good stay, taking the measures into account.

  • What is the current situation in Czech?

    Due to the measures taken by the Czech government to contain the coronavirus, our holiday park Landal Marina Lipno will remain closed until November 3, 2020.

  • What is the current situation in Hungary?

    The Hungarian government has decided that from September 1, 2020, foreign citizens may only enter Hungary in justified exceptional cases or for justified reasons. How long the border closure will last is still unknown. Please check the website of the Hungarian government for the latest entry regulations for your country of origin 

  • What is the current situation in Great Britain?

    All holiday parks in Great Britain are open again with the necessary adjustments. We take appropriate measures to offer you a carefree stay. With the adjustments we have made to our parks, your holiday at Landal GreenParks will look slightly different than you are used to.

    Not all facilities and activities can be opened at this time. We do our best to offer you a safe and good stay, taking the measures into account.

Rebook and cancel
Leisure voucher
  • What is a leisure voucher?

    The leisure voucher is an online payment method you can use for your new booking if your stay at one of our parks had to be cancelled because the park is closed.

    This sector-wide implemented leisure voucher was introduced because of the exceptional and unforeseen situation resulting from the spread of the coronavirus. This arrangement was implemented in consultation with the Consumer and Markets Authority (ACM) and the Ministry of Economic Affairs.

    The leisure voucher can be used for one year after issuance and can be redeemed as payment for a new booking. You will be able to choose from any accommodation that is currently available on our website.

    If you haven’t used the full or remaining value of your leisure voucher by the end of the expiry date, we will refund you the remaining amount.

    The complete terms and conditions of the leisure voucher can be found on the special voucher page.

  • How does the leisure voucher work?

    You can redeem the leisure voucher as an online payment method for a new booking via our website. How you can use your leisure voucher exactly, you can read in the e-mail in which you receive the leisure voucher. Unfortunately, it is not possible to redeem your leisure voucher online for a combination reservation consisting of multiple bungalows. In that case, please call our Contact Centre to redeem your leisure voucher. The leisure voucher can be redeemded in combination with a creditcard. If you do not possess a credit card, please contact our Contact Centre for your booking.

  • When do I receive a leisure voucher?

    You will receive a leisure voucher if you have booked a stay during a time that a park is closed. You don’t need to do anything. You will automatically receive an email from us with the leisure voucher.

Other information
Questions?
Get in contact with us