Frequently Asked Questions

Reservations
  • How many bungalows can I book?

    Via the website you can book a maximum of 4 accommodations. If you’d like to book multiple bungalows you can also contact our  Contact Center on tel.+31-(0)70 300 35 06. You can then book up to 9 bungalows at a time. To book more than 9 bungalows, please contact the Business Line on tel.  +31 (0)88 - 205 98 88 (local rate).

  • I haven't received a booking confirmation yet. What should I do?

    When Landal GreenParks processes your booking, Landal GreenParks sends you a booking confirmation and an invoice by e-mail within 3 days after the booking is made. You should check this confirmation for mistakes as soon as you receive it. Please inform Landal GreenParks immediately in the case of mistakes.

    If you have not received your booking confirmation and invoice within 3 days of booking, you should first check your 'spam mailbox'. If you can't find the booking confirmation here also then you must contact the Contact Centre immediately. If you do not, you will not be entitled to the booking. Always check with the Contact Center staff that your e-mail address is correct. Call the Contact Centre on +31-(0)70 300 35 06.

  • Can my booking confirmation be sent to me by post?

    No, Landal GreenParks will send your booking confirmation by e-mail, so that you receive your confirmation documents immediately after your booking has been processed. You will be sent an inspiration magazine by post a few weeks before your arrival. This will contain information about the park and the surrounding area.

  • I have lost my booking confirmation. What should I do?

    You will receive your booking confirmation and invoice by e-mail within 3 days after your booking has been processed. Please call the Contact Center if you have lost your confirmation. We will then send your booking confirmation again by e-mail. You should keep this in a safe place, print it out and bring it with you to the park. Please call the Contact Center on tel. +31-(0)70 300 35 06.

  • My invoice for a booking is incorrect. What should I do?

    When Landal GreenParks processes your booking, Landal GreenParks sends you a booking confirmation and an invoice by e-mail within 3 days after the booking is made. You should check this confirmation for mistakes as soon as you receive it. Please inform Landal GreenParks immediately in the case of mistakes. Please do this by telephone. Please call the Contact Center on tel. +31-(0)70 300 35 06.

  • Why can't I book more than two weeks via the website?

    The structure of the website means it is not yet possible to book a stay for longer than two weeks. Naturally, there are ways of doing this, subject to availability.

    For reservations from 2 weeks to 28 days
    Please contact our Contact Centre via tel. +31-(0)70 300 35 06

    For reservations of 28 days or longer
    Please contact Landal Business Line. This division specializes in the temporary hiring of accommodations and attainable by tel. +31 (0)88 - 205 98 88 (local rate) or via e-mail.

  • Can I make a group booking over the internet?

    At Landal GreenParks you can make a group booking. This is only possible by telephone or e-mail. To make a group booking, you make a one-off payment of the preferential supplement/booking fees (only if the entire booking is made in one name).

  • Why do I not get the Young Family, All Kids or 55+ discount?

    Landal GreenParks doesn't distinguish based on age or family situation. This gives better visibility into the correct prices during the booking process. Price transparency means that you will see the best available prices directly.

  • Can I already pre-book for 2021?

    It is already possible to pre-book for 2021. You can book via the website. Quick and easy, direct online!

  • Is it possible to book a week's stay from Monday to Monday?

    At most parks, you can book from Monday to Monday all year round. However, this is subject to availability. There are certain exceptions, such as Easter Monday and Whit Monday. At many of the Landal GreenParks you can arrive and depart on days other than the usual Monday or Friday.

  • Why is the park or type of accommodation I selected not displayed?

    It is possible that your selected park of type of accommodation is not displayed on the website. This occurs when the park or type of accommodation is no longer available. In this case, alternative parks, periods and types of accommodation are displayed. If an option is no longer available, it will be indicated by a "-" in the price table.

  • Can I take an option on a booking?

    You can take an option on a booking. This remains valid for 24 hours. After the 24 hours has elapsed, the option automatically becomes a firm booking and you will receive a confirmation within seven working days. It is not permitted to take several options for several parks and over several periods. It is only possible to take one option per park during the same period. Cancelling an option If you wish to cancel the option, you need to call the Contact Centre on tel. +31-(0)70 300 35 06.

  • Can I book a non-standard stay?

    Select your arrival day: at many of the Landal GreenParks you can arrive and depart on days other than the usual Monday or Friday.