Frequently Asked Questions

Voucher
  • What is a voucher?

    The voucher is an online payment method to book a stay via our website. We introduced the voucher because we received many rebook requests. We understand it might be difficult to choose a different period and/ or park on the spot. With the voucher we have made it possible to book a stay at a later moment. The voucher can be redeemed in combination with a creditcard. If you do not possess a credit card, please contact our Contact Centre for booking a new stay.

  • What are the benefits of a voucher?

    - You can make an online booking yourself.
    - You can make the booking when you please, it is valid up to one year after you have received the leisure voucher.
    - You can choose from all parks and for all stays that are bookable on the website.

    If at the end of the period of validity of the voucher you have not yet used it or have not used it in full, we will refund the remaining amount to you. ebsite.

  • How does the voucher work?

    You can redeem the voucher as an online payment method for a new booking via our website. How you can use your voucher exactly, you can read in the e-mail in which you receive the voucher. The voucher can be redeemded in combination with a creditcard. If you do not possess a credit card, please contact our Contact Centre for your booking.

  • What value is on the leisure voucher?

    The leisure voucher has the value of the travel sum that you have already have paid.

  • When do I receive a leisure voucher?

    You will receive a leisure voucher if you have booked a stay during a time that a park is closed. You don’t need to do anything. You will automatically receive an email from us with the leisure voucher.