I haven't received a booking confirmation yet. What should I do?
If you have not received your booking confirmation and invoice within 3 days of booking, you should first check your 'spam mailbox'. If you can't find the booking confirmation here also then you must contact the Contact Centre immediately. If you do not, you will not be entitled to the booking. Always check with the Contact Center staff that your e-mail address is correct. Call the Contact Centre on +31-(0)70 300 35 06.