Frequently Asked Questions

Parkinformation general
  • Why do some parks close, and some parks stay open?

    Each park is unique, the range of our facilities and the location differ per park. We therefore carefully weigh up the measures we take per country and per park. We follow local government restrictions per country. Therefore some parks might be closed (temporarily).

  • Are face masks mandatory when visiting the parks?

    The Netherlands
    At our Dutch parks it's not mandatory to wear a face mask. Wearing a face mask is only manditory in public transport.
     
    Are you visiting the Wadden Islands? Please make sure you wear a face mask when you travel by boat. The ferry to the Wadden Islands is also a public transport. 

    Germany
    At our parks in Germany its mandatory to wear a face mask in all public places in and around the parks. 

    Austria
    In Austria it is mandatory to wear a face mask in banks, public transport, mountain lifts and all medical facilities. This rule doesn't apply to children under an age of 7 and people with certain illness.  

  • Are the campings open?

    All our campings in the Netherlands are open.The campings in Germany remain closed until March 7th 2021. 

  • Are the parks open?

    The opening of parks might differ based on local corona measures. Please check the most up to date information in the FAQ category "Situation per country". The health of our guests and employees is of primary importance. We follow the guidelines of the local authorities in each country. This means that we will temporarily close the facilities in our parks if needed.