What should I take in account about before going to a park?
Notify us of your travel group and estimated arrival time, and make any outstanding payments. You can do all of this in the Landal app, where you can also find local information.
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When and how will I receive confirmation of my reservation?
We will send you an email with a reservation confirmation within 24 hours. Check your junk mail as well, just to be sure. Did you lose or not receive the reservation confirmation? Please get in touch with the Contact Center. The reservation confirmation will then be resent to you. Keep your confirmation email safe and bring it with you to the park.

Tip: If you show the reservation confirmation on your phone, you won't need to print it.
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Where can I find the addresses and directions to the parks?
The addresses and directions to the park can be found on the applicable park page under ‘practical info’.
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Why do you require the specifics of my travel group?
We are required by law to register the information of all guests staying at the park. Please forward this to your MyLandal account or the app so that you can check in faster and enjoy your stay. You can also choose to add or remove a travel companion. This is applicable to travel companions who stay for the same number of days as you. So not for family/friends staying the night.
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Where can I find the registration form?
The night registration form will have been added as an attachment to the booking confirmation you received by e-mail.

To simplify the process of checking in for you, please print the voucher at home, complete it in full and hand it to reception when you arrive at the park. This will minimise any waiting time at reception.
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