How can I cancel my booking and what are the consequences?

We recommend that you take out cancelation insurance when you make your booking. Without cancelation insurance or with cancelation insurance but without a valid reason, the following provisions will be applicable: If you cancel more than four weeks before the start of your stay, you will have to pay 30% of the price of rental sum. If you cancel within four weeks of the start of your stay, you will have to pay the full rental sum. If you end your stay prematurely, you will have to pay the full rental sum. If you cancel before the start of your stay, the booking will be cancelled immediately after you phone to cancel. It will then no longer be possible to revoke the order. If you end your stay prematurely, repayment will be in proportion to the number of nights you do not use. You must immediately notify the park reception of your early departure. Unused extras, such as bed linen, council taxes, booking costs, insurance, will not be refunded. Cancelation is only possible per accommodation, not per person. After you have paid the premium, the cancellation insurance will provide you with cover up to your departure from the park.

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More 'Change and cancel' Questions

Question and Answer

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the top 5. You can also ask a question via e-mail. We will respond as soon as possible.

Do you wish to contact us by phone?
Then call the Contact Centre on 31-(0)70 300 35 06.

Contact Centre opening times
Monday to Friday from 09:00 to 21:00.
Saturday, Sunday and holidays from 10:00 to 15:00.



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